Privacy Policy

Last updated: 24 February 2026

Fetch Quotes (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable laws, including the Protection of Personal Information Act, 2013 (“POPIA”).

1) Information We Collect

  • Contact details: name, email address, phone number.
  • Service request details: description of the service you need, budget range, timelines, and other information you voluntarily provide.
  • Usage data: pages viewed, device type, browser type, IP address, and interactions through analytics tools.
  • Communications: messages submitted via forms or email.

2) How We Use Your Information

  • To generate estimated quote options based on your submitted information.
  • To communicate with you regarding your request.
  • To improve our platform, performance, and user experience.
  • To maintain security and prevent abuse.
  • To comply with legal obligations.

3) Legal Basis for Processing

  • Consent: when you submit a request or contact us.
  • Legitimate interests: operating and improving the platform.
  • Legal obligation: where required under applicable law.

4) Sharing of Information

We do not sell your personal information.

  • Service providers: We may use third-party vendors (hosting, analytics, email services) who process data on our behalf under confidentiality obligations.
  • Legal requirements: We may disclose information if required by law or to protect our rights and security.

We do not automatically share your personal information with third-party service providers for the purpose of obtaining quotes.

5) Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including analytics, support, legal compliance, and dispute resolution.

6) Your Rights

Subject to applicable law, you may:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your information where legally permitted.
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us at info@fetchquotes.co.za.

7) Security

We implement reasonable administrative, technical, and organisational safeguards to protect your information. However, no system is completely secure.

8) Cookies & Analytics

We use cookies and analytics tools to improve site functionality and understand usage patterns. You may control cookies through your browser settings.

9) Children

Our platform is intended for individuals 18 years and older. We do not knowingly collect personal information from minors without appropriate consent.

10) Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform constitutes acceptance of any changes.

11) Contact

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